The Holmes Organization ("we," "our," "the Organization") operates The Holmes Digital Campus. This Privacy Policy explains what personal information we collect, how we use it, how we safeguard it, and the choices you have. It applies to public visitors, students, clients receiving care, directory strategists, faculty, and administrative users.
Information we collect
We collect information you provide directly (account details, profile information, enrollment records, credential documents, care intake, messages, and payment transactions) and limited technical information generated when you use the platform (session data, device and browser information, and access logs used to protect the service).
How we use information
We use information to provide the services you request: admissions and enrollment, course delivery, discussion communities, care coordination, credential verification, directory listing, publishing, and events. We also use limited information for security, accounting, and required legal or regulatory obligations.
Care and student records
Care records, student records, private discussions, credential documents, and payment records are treated as confidential. Access is restricted to the person to whom the record pertains, the assigned faculty or clinician, and authorized administrative personnel. We do not sell personal information.
AI-assisted features
The Organization uses AI-assisted tools for functions such as document-field extraction, progress summaries, and content recommendations. AI outputs are labeled as AI-assisted and never replace human judgment for credential approval, care decisions, or disciplinary action. AI tools do not expose one user's private data to another user.
Library activity
The Holmes Knowledge & Research Library™ records limited activity — the works you save, the resources you open, and the files you download — so we can present your saved works, your recently viewed readings, and your download history back to you. You may turn off personalization at any time from the My Library page; when turned off, your recent reading is no longer surfaced back to you. Records the Organization retains for security, access-control auditing, or operational integrity are kept separately from personalization and are never displayed to other users.
Security
We use industry-standard measures including row-level authorization, encrypted storage, restricted file buckets, secret management, audit logging, and least-privilege access. No system is perfectly secure; we notify affected users promptly when required.
Your choices
You can update or delete your account information from your portal. You may request export or deletion of your records by writing to us through the Contact page. Certain records may be retained where required by law or accreditation.
Contact
Questions about this Privacy Policy may be sent through the Contact page and will be routed to the appropriate office.